Removing a Patient Keyword

If a patient does not have a keyword and one was entered in error in the Patient Folder, it can be removed. However, Patient Keywords can only be removed locally; the patient must contact Health Insurance BC (HIBC) to remove a keyword from the EHR. For more information, see Set a protective word for your PharmaNet record - Province of British Columbia.

Only specific role types are allowed to enter, update, or remove Patient Keywords. These include:

  • Pharmacist

  • Pharmacy Manager

  • Relief Pharmacist

  • Pharmacy Student

For all other role types, the Patient Keyword field is disabled.

To remove a Patient Keyword:

  1. Open the Patient Folder.

  2. Select the Programs tab.

  3. Clear the text in the Patient Keyword field.

  4. A prompt appears to confirm the removal. Select Yes.

  5. Select Save.

A record is added to the Patient Folder History tab to document that the keyword was removed.